Business Meetings
Since business meetings play an important role in almost every company, you need to learn how to organize and handle them in an efficient way. How can you keep meetings brief and to the point? What are the main English terms you need to know and how can you express disagreement in a polite way? What should you include in a written invitation to a meeting? This unique 6-hour workshop will teach you all the main soft skills required and will provide plenty of opportunities for discussion and practice.
Business Trips
Business trips are often an important part of one’s work. In order to handle them successfully, you need to learn some common secrets. How is traveling for work different from traveling for pleasure? Why is cross-cultural awareness necessary? What should you include in a business trip report? In this 6-hour workshop you will learn and practice all the soft skills required.
Business Phone Calls
What are the right (and wrong) ways to answer a business call? Which standard phrases are used? How can you make your phone calls more effective? Learn all the necessary skills and vocabulary in this 6-hour workshop. Practice handling your calls in an efficient way and avoid all common mistakes. Remember that good communication is the key to success!
Business Emails
Emails have become a necessary part of business communication in today’s world. Yet all too often mistakes are made resulting in frustration, misunderstandings, wasted time and lost opportunities. What are the right (and wrong) ways to write a business email? Which standard phrases are used? How can you make your messages more effective? This one-of-a-kind 6-hour workshop will teach you everything that you need to know while also offering opportunities for practice.
Jobs and Titles
If you want to have a successful career in the business world, you need to understand the job titles commonly used by companies, as well as the responsibilities they involve. What do acronyms such as CEO, COO, HR and BOD stand for? What is an organigram or organizational chart? How can you write an effective job description? Learn all the main things you need to know in this 6-hour workshop and get ready for your future career!
Marketing
Marketing skills can play a crucial role in your career. Discover the basics of marketing and find out how to put the right product in the right place, at the right price, at the right time. Learn how to write a Unique Selling Proposition (USP) Analysis and create a customer-oriented marketing strategy. Market segmentation and the formation of a marketing plan are some of the powerful techniques taught in this 6-hour workshop, which also provides opportunities for discussion and practice. The workshop is suitable for anyone whose knowledge of English is at the pre-intermediate level or higher.
Sales
Developing your sales skills can play a major role in your career. Discover how to create a powerful sales pitch, handle customers’ objections, and write a sales email that stands out from the rest. Communication is of key importance in the business world. This 6-hour workshop, combined with a powerful e-learning program, can greatly improve your professional skills, as well as your knowledge of English. It is suitable for anyone whose knowledge of English is at the pre-intermediate level or higher.
Team Management
You will find this 6-hour workshop extremely valuable if you want to have a successful career as a manager. Discover the basics of team management and find out how to motivate your staff. Learn about positive ways of communicating, as well as about negative behaviors and how to best deal with them. This workshop, accompanied by a powerful e-learning program, will help you develop and practice your soft skills in the most effective way. It is suitable for anyone whose knowledge of English is at the pre-intermediate level or higher.
Time Management
Time management is of great importance in the business world. In this 6-hour workshop and its accompanying e-learning program you will learn all the essentials of managing your time effectively. Discover how to write an effective and motivating to-do list, making your tasks relevant and time-bound. Learn the benefits of using a time log, delegating and creating an Action Program. The workshop is suitable for anyone whose knowledge of English is at the pre-intermediate level or higher.
Leadership
This 6-hour workshop offers you a great opportunity to develop your soft skills while also improving your business English. It is suitable for anyone whose knowledge of the language is at the pre-intermediate level or higher. Discover what the main responsibilities of a leader are and learn the basic English terms related to leadership. Get tips on how to develop your leadership potential and practice writing a business progress report. Our unique e-learning program will guide you further into the art of leadership.
Customer Service
This is a unique 6-hour workshop accompanied by a powerful e-learning program. It is suitable for anyone whose knowledge of English is at the pre-intermediate level or higher. You will find this workshop extremely valuable if you want to have a successful career in the customer service field. How should you handle customer complaints? What are the main English terms you need to know and how can you communicate in a polite and respectful way? What should you include in an apology email? This workshop will teach you all the main soft skills required while providing opportunities for discussion and practice.
Social Media Strategy
This is a unique 6-hour workshop accompanied by a powerful e-learning program. You will find this workshop extremely valuable if you want to implement a successful social media strategy. Discover the basics of social media strategies. Find out how to implement a successful plan, which metrics to watch, and how to make sure that all your social media efforts support specific business goals. Learn how to get to know your audience, use storytelling and create engaging content. Understand why a great social media strategy is built on the big picture mentality. Social Media Strategy skills can play a crucial role in your career.
Business Strategy
Welcome to Business Strategy. This is a unique 6-hour workshop accompanied by a powerful e-learning program. If you need help to create or pursue a business strategy, you have come to the right place. Understand why a great business strategy is built on a big-picture mentality. Learn all the necessary steps for the correct decision-making process. Demystify the ‘why and how’, study the SWOT analysis, learn what strategic thinking is and understand how to create an effective business strategy. Cut through the noise and gain new insights and tactics. Find out how to implement a successful plan and how to make sure that all your efforts support specific business goals.
CV & Cover Letter
If you ever wished that you could understand how hiring managers think, then you’ve come to the right place. Learn how to prepare a well-written CV that will maximize your chances of getting hired. Understand why and how a great cover letter can make you stand out from the crowd. The CV & Cover Letter book is well-organized, richly illustrated, and user-friendly. It includes texts and recordings similar to those encountered in real life.
Job Interviews
If you ever wished that you could understand how hiring managers think, then you’ve come to the right place. Learn how to prepare and practice for an interview that will maximize your chances of getting hired. Understand why and how non-verbal communication can make you stand out from the crowd. Find out how to use your strengths and skills to get the job you want.